"Getting Kids Home Safely"
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The Following is an agreement to the financial and operational policies of
Taxi Mom. Policies are subject to change at management’s discretion upon
written notice.
PAYMENT
Weekly Fees are due at the beginning of each school week (Monday).
Monthly Fees are due on the 1st of the month for the upcoming month’s
services.
An additional $5/day will apply for any changes made outside of the normal
scheduled pick up time for your child. (i.e.: tutoring, extra-curricular
activities, missed rides….)
If Fees are not paid Monday by 6pm CST, a late Fee of $5/day will be
added. Failure to stay current in your child’s Fees may result in the loss of
your child’s place with Taxi Mom and will constitute a default which will
entitle Taxi Mom to all remedies as prescribed by law including reasonable
attorney’s fees. There is a $32.00 return check fee and once we receive
two returned checks, your account will go to a cash only method. It is
imperative that you contact me if you run into a problem with payment.
At the end of the school year, a $25.00 reservation fee is required to hold a
spot for your child for the new school year.
HOURS OF OPERATION
Taxi Mom runs Monday through Friday, August through June, between the
hours of 6:25am to 6:00pm.
We will be closed at least for the following holidays: School Holidays, Labor
Day, Thanksgiving Break, Christmas Break, New Year's Day, and Memorial
Day. Contact Taxi Mom for exact dates of holidays and any additional
closings. No portion of your weekly paid or outstanding fees will be
refunded or cancelled in the event of absence, sickness, holiday, school
closings, or cancellation of this agreement with Taxi Mom.
MORNING PICK UP
When the child is picked up in the morning hours, we have our staff oversee
that the child locks the door on their way out of the house and we ensure a
safe and timely arrival to school. Our drivers will wait approximately 2
minutes for your child, if your child is not ready, our driver will leave to finish
their route. We will come back around to pick your child up after our routes
are completed. It is important that your child be ready in order to get to
school on time. If for any reason your child doesn’t ride in the mornings,
please call us one hour before your pick up time.
AFTERNOON PICK UP
Our drivers work with each school for location of pick up. All riders will be
waiting together to get on the vehicle. Elementary schools are normally
picked up in the daycare line. It is the parent’s responsibility to notify their
school that their child will be riding Taxi Mom.
Junior High and High School students need to be ready in the front of the
school. We will determine a location in front of the school during the first
week. We will wait 10 minutes after the first bell. If your child is not ready,
we will leave to finish our route and come back around after our route is
complete. If for any reason your child will be staying after school for
tutoring or practice of some sort, please notify us so that we can be back at
the school to pick them up. We ask that if your child is sick, please notify us
one hour before school is out.
ADDITIONAL RIDERS
From time to time our riders want a friend to ride with us and this can
cause a problem if we don’t know in advance due to space. In order to
accommodate your kids, we need a call in advance and an additional fee of
$5.00 will be charged to your account.
1603 Serenade Lane
Richardson, TX 75081
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